Install our banking app on your iPhone, Android, or desktop for fast, secure access to your accounts. No app store needed - install directly from your browser in seconds!
Bank smarter with our app - enjoy quick access and real-time alerts
Loads instantly from your home screen, faster than visiting the website
Access your recent account information even without internet connection
Get instant alerts for transfers, ticket updates, and account activity
Unlike app store apps, our mobile application uses minimal storage on your device
Select your device below for step-by-step instructions
Watch how to install on your iPhone or iPad using Safari
Navigate to our website using Safari. This feature only works in Safari, not Chrome or Firefox on iOS.
Tap the Share icon at the bottom of the screen (the square with an arrow pointing up).
Scroll down in the share menu and tap "Add to Home Screen".
Review the app name and tap "Add" in the top right corner. The app icon will appear on your home screen!
Watch how to install on your Android device using Chrome
Navigate to our website using Google Chrome or any Chromium-based browser.
You may see an "Install App" banner at the bottom of the screen. Tap "Install" if you see it.
If no banner appears, tap the three dots (⋮) in the top right corner, then select "Install app" or "Add to Home screen".
Tap "Install" in the popup dialog. The app will be added to your home screen and app drawer!
Watch how to install on Windows, Mac, or Linux using Chrome or Edge
Navigate to our website using Google Chrome, Microsoft Edge, or another Chromium-based browser.
In the address bar, look for a small install icon (computer with down arrow) or a plus (+) icon on the right side.
Click the install icon and then click "Install" in the popup dialog.
The app will open in its own window and a shortcut will be added to your desktop and start menu!
Get answers to common questions about our app and banking services
To enable push notifications and stay updated on your account activity:
1. Install the app on your device following the instructions above
2. Log in to your account
3. After your second visit, you'll see a notification prompt asking if you'd like to enable notifications
4. Click "Allow" or "Enable Notifications" when prompted
If you missed the prompt, you can also enable notifications from your browser settings:
On Chrome: Click the lock icon in the address bar > Site settings > Notifications > Allow
On Safari (iOS): Go to Settings > Notifications > find our app > enable notifications
On Android: Go to Settings > Apps > find our app > Notifications > enable
Absolutely! Our app uses the same secure, encrypted connection as our website. All data is protected with bank-level SSL encryption, and we use multi-factor authentication to keep your account safe.
Once you enable notifications, you'll receive instant alerts for:
• Transfer approvals and rejections
• Support ticket updates and replies
• Loan application status changes
• Important account alerts and security notifications
• Low balance warnings
You can manage your notification preferences anytime in your Profile settings.
Yes! You can install and use the app on as many devices as you like - your phone, tablet, and computer. Your account syncs automatically across all devices, and you can enable notifications on each one to stay updated wherever you are.
No! Our app installs directly from your web browser - no app store required. This means:
• Faster installation - just a few taps
• No storage issues - uses minimal device storage
• Always up to date - you always get the latest version automatically
• No app store account needed - install without signing in anywhere
Simply follow the installation guide for your device above!
On iPhone/iPad: Long-press the app icon, tap "Remove App", then "Delete App".
On Android: Long-press the app icon and drag to "Uninstall", or go to Settings > Apps.
On Desktop: Right-click the app in your taskbar or start menu and select "Uninstall".
To transfer money:
1. Log in to your account and go to "Transfer Funds"
2. Select the transfer type (domestic wire, international, or internal)
3. Enter the recipient's account details
4. Enter the amount and verify the details
5. Confirm with your transaction PIN
Transfers may require approval depending on the amount and your account settings.
Transfer processing times vary by type:
• Internal transfers: Usually instant
• Domestic wire transfers: 1-2 business days
• International wire transfers: 3-5 business days
• ACH transfers: 2-3 business days
You'll receive a notification when your transfer is approved and when it's completed.
Applying for a loan is easy:
1. Go to "Loans" from your dashboard
2. Click "Apply for a Loan"
3. Select your loan type (personal, auto, home, or business)
4. Enter the requested amount and loan term
5. Provide the purpose and any supporting documents
6. Submit your application
You'll receive notifications as your application progresses through review, approval, and disbursement.
Our competitive interest rates vary by loan type and your credit profile. Current rates start from:
• Personal loans: From 6.99% APR
• Auto loans: From 4.99% APR
• Home loans: From 5.49% APR
• Business loans: From 7.49% APR
Visit our Rates page for the most current rates, or contact us for a personalized quote.
To change your password or transaction PIN:
1. Go to your Profile page
2. Click on the "Security" tab
3. Select "Change Password" or "Change PIN"
4. Enter your current credentials and new ones
5. Confirm the change
For security, you'll receive a notification whenever your password or PIN is changed.
If you notice any suspicious or unauthorized activity on your account:
1. Change your password immediately from the Profile > Security section
2. Contact our support team through the Contact Us page or by phone
3. Review your recent transactions and note any you don't recognize
4. Open a support ticket to report the suspicious activity
Our security team will investigate and help protect your account. We're available 24/7 to assist you.
We offer multiple ways to get help:
• Support Tickets: Open a ticket from the "Contact Us" page for detailed inquiries
• Live Chat: Available during business hours
• Phone: Call our 24/7 customer service line
• Email: Send us an email and we'll respond within 24 hours
For fastest response, we recommend opening a support ticket through your account - you'll receive notifications when we reply.
Install the Northvale Trust app now and enjoy faster, more convenient banking!
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